matesrates Privacy Policy
matesrates is committed to protecting the privacy of its customers. This Privacy
Policy applies to the websites managed by matesrates as well as the services and
products provided through those sites. From to time we may make alterations to our
website and to the products and services provided through it. This, and our commitment
to protecting the privacy of your personal information may result in periodic changes
to the privacy policy. Any such changes will be posted on this page and we would
ask that you refer back to it regularly in order to review any amendments.
The matesrates Privacy Policy describes how we treat personal information when you
utilise matesrates’ products and services. Use of matesrates and its services indicates
your consent to the collection and use of information as described below.
Information We Collect, And How We Use It
Telephone numbers you provide
If you supply us with your telephone number, we will use it only to communicate
with you about your subscription, orders you’ve placed online, questions you have
asked, and/or services you have requested online.
E-mail addresses you provide
If you supply us with your e-mail address, we will use it only to communicate with
you regarding orders you have placed, questions you have asked, and/or services
you have requested online. If you are a subscriber to matesrates e-newsletter, you
may also receive periodic e-mails from us with information about your subscription,
new products and services, upcoming events, and special announcements from matesrates.
If you do not want to receive e-mail from us in the future, please let us know by
unsubscribing using the tools provided (eg, unsubscribing from our e-newsletter)
or by contacting us. We will respond to and honour your request as quickly
as possible.
Regarding e-mails you send to us: please be aware that e-mail is not a secure method
of transmitting information; therefore, please do not send us credit-card information
or disclose other sensitive information by e-mail. matesrates is not responsible
for any loss or damage that results from interception and/or unauthorised use by
third parties of any information that you send us by e-mail.
Postal addresses you provide
If you supply us with your postal address online, we may use it to contact you regarding
services you have requested or orders you have placed online. We may also contact
you to announce new products and services from matesrates, special discounts, and
upcoming events.
If you do not want to receive promotional mail from us in the future, please contact
us. If you opt out of promotional mail, we may still use your postal address
to contact you regarding your subscription and/or any other orders you’ve placed.
How We Share Your Personal Information
Except as set forth in this Privacy Policy, we will not disclose any personal information
you provide to us.
With service providers we hire
matesrates contracts with other companies to provide certain services on our behalf,
such as order processing and shipping, mail and e-mail distribution, website analysis,
and so forth. We provide these companies with only the information they need to
perform their services. These companies are restricted from using your personal
information in any way other than to provide services for us, and they may not share
or resell this data. We require our service providers to treat your personal information
with the same high degree of confidentiality and security as we do.
For legal purposes
matesrates may release personal information as required by law — for example, to
comply with a court order. In very limited circumstances, we also may release personal
information if we believe in good faith that disclosing such information is necessary
to protect the safety of our subscribers, our website visitors, this website, and/or
the general public.
Links to External Websites
matesrates is not responsible for the Privacy Policies, data-collection practices,
contents, or terms of use of other websites to which we link. If you visit external
websites, please review their privacy policies and terms of use.
How To Contact Us About Privacy
Please write to us at:
matesrates
PO Box 8310
Subiaco East LPO
Subiaco WA 6008
Or use the contact form or phone/fax details below.